Frequently Asked Questions


What is Pilates?

Pilates was developed by Joseph Pilates in the early 1900s and was referred to as Contrology. 

There are six principles of Pilates used in each of the exercises to connect body and mind, they are:

Breath, Centre, Control, Concentration, Flow & Precision

The exercises are done on various specialised equipment with weight resistance provided by springs and your own body.

SMART Pilates

The original New York Studio of Joseph Pilates

It's my first time attending SMART Pilates, how should I prepare?

View Answer

We recommend pre-registering online. 

One of our Instructors will make contact with you. 

However, if you are unable to do so, please give us a call so that one of our instructor’s can talk to you about how best to start.

What are the benefits of Pilates?

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General benefits include: stress management, improved core strength, increased flexibility, strength development, improved postural awareness, enhanced balance and stability, injury prevention or rehabilitation, sporting event cross training, pregnancy or postpartum support and occupational health support.

What do I bring and wear?

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Wear comfortable clothes, like yoga pants and tops, bring a towel and perhaps a water bottle.

You will need to wear socks during the workout.

Specific Pilates grip socks are available for purchase in the studio.

Who is Pilates for? Do I need a high level of fitness or coordination?

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Pilates is good for everyone. The key premise behind SMART Pilates is to provide an accessible, fun form of exercise for all.

Each class has been specifically designed to adapt movements for every level.

Individual attention is given to ensure proper alignment, progression and modifications are applied for a thorough workout.

What should I expect during the different types of classes?

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Depending on the class, the duration is either 45 minutes or 55 minutes.

Every session commences with a warm up, followed by exercise sequences specific to each class.

You might use light weights and other small accessories incorporated into the exercises and progressions to work the core, joint stabilizers, and other major muscle groups. 

Group equipment classes will begin with getting you comfortable with the machine you are using (Reformer, Cadillac, Wunda Chair, Jumpboard and Ladder Barrel) and are followed by a full circuit workout in small classes. 

Our sessions are completed with a stretch or roll down sequence to prevent injuries, improve blood flow, increase flexibility, and decrease soreness and stress.

Will SMART Pilates help me lose weight?

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SMART Pilates can help you create a toned physique.

Attendance multiple times per week coupled with a sensible diet, you are on the path to see increased muscle tone and decreased body fat.

How quickly will I see results?

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We recommend taking a variety of SMART Pilates classes 2-3 times per week for optimum results.

Every client is different, but those who attend class multiple times per week usually see results in a short period of time.

The first changes most clients feel is an increase in strength.

Visual definition is typically seen anywhere from 3-4 months.

Results will vary from client to client due to diet habits, effort exerted in class, and frequency of attendance.

If you can only attend one weekly session you will still see tangible results, and the more experienced you become, the more you will gain from that one session.

Can I attend if I am pregnant or post-natal?

View Answer

Assuming that your healthcare practitioner has no concerns with you taking the sessions, Pilates is safe to do during all stages of pregnancy. 

We strongly recommend booking an initial consultation/private appointment before joining group classes.

Please always notify your instructor if you are expecting so that they can provide modifications.

Can I come to class if I have injury?

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We have extensive practice working with clients who have injuries.

We recommend starting with an initial consultation to ensure you find the right class for you.

If you have done Pilates before, and are aware of your limitations and understand how to modify exercises correctly, then you can join an appropriate group class.

We also suggest chatting with an instructor to see which classes are appropriate for your individual needs. We can advise you on how to gradually build strength based on exercises and stretches.

Always notify our instructors of any injuries so that they may offer additional modifications if needed. If you have serious injuries or health issues, such as cardiovascular disease, please consult a physician for clearance before attending class and start with a private session.

Will I get cardio benefits in your classes?

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We have a number of classes that create cardio benefits.

Please see the classes page on our website for more detailed information or of course contact us to discuss.

Where is SMART Pilates and is there easy parking?

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SMART Pilates is conveniently located in the CBD of Port Macquarie at 7/120 Gordon Street.

There is parking both out the front and back of our studio, as well as ample council parking nearby.

How long do I have to cancel a class?

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We understand that circumstances may arise where you need to cancel a class. We have a cancellation policy in place to ensure fairness to both our clients and instructors. Please see our Policy online.

We kindly request that you provide at least 12 hours' notice if you need to cancel a class.

This allows us to offer the spot to someone on the waitlist.

Failure to cancel within the specified timeframe or not showing up for a booked class will result in the loss of class credit or a cancellation fee, depending on the membership or package you have.

What is a waitlist and what happens if I am waitlisted for a class?

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A waitlist is a feature we offer when a class is fully booked. If you wish to attend a class that is currently at maximum capacity, you can choose to join the waitlist for that particular class. If a spot becomes available due to a cancellation, it will be offered to the individuals on the waitlist in the order they joined. If you are on the waitlist and a spot opens up, you will be notified via email or phone. It's important to respond promptly to secure your place in the class.

Do I need to attend an initial consultation if I want to book a reformer class?

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If you have done a reformer Pilates class before it is not necessary for you to book an initial consultation before joining our reformer class.

An Initial Consultation is a great idea if you have injuries, certain goals that you'd like to discuss or if you are needing some personalised attention for any reason.

How do I book a SMART Pilates Class?

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Bookings can be made online at our bookings page on our website by signing up as a new user and entering in your details, goals and anything that we may need to know about your ability.

You can view our class schedule, browse through available classes and select the one you would like to attend based on time, date, instructors and studio.

Once you've chosen your desired class, click on it to proceed with the booking.

You will be able to confirm your class selection and complete the booking. If you have previously purchased a package, the class booking will be automatically deducted from your existing package. Or you can purchase a new package.

Upon completion of the booking, you will receive an email confirming your class.

If you prefer to book a class over the phone or have any difficulties with online booking, you can reach out to our friendly team at 0456 304 131 or [email protected]

What is Stretch Therapy?

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Stretch Therapy is a pain-free, fully clothed assisted stretch set of exercises that stretch the fascia. Allowing for significant gains and mobility with flexibility and recovery of injury.

Are the Practitioners and Instructors fully insured?

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Yes, the allied health care practitioner is insured with public liability and indemnity insurance and is a member of the ATMS (Australian Traditional Medicine Society). Our Pilates Instructors are all ensured with the appropriate bodies of Pilates insurance.

HICAPS - Health Funds

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Fascia Remedy service is now claimable under Private Health Insurance with a trained Allied Health Professional (*Remedial Massage). Please enquire.

How much Rebate will you get back depend on your Private Health Insurance level of cover.

Do you offer specific Pre or Post Natal Pilates classes?

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We do not offer specialised Pre and Postnatal Pilates classes however are smaller grouped sized classes can accommodate you if you are pre or post-natal.

Can I attend if I am pregnant or post-natal?

View Answer

Assuming that your healthcare practitioner has no concerns with you taking the sessions, Pilates is safe to do during all stages of pregnancy.

We strongly recommend booking an initial consultation/private appointment before joining group classes.

Please always notify your instructor if you are expecting so that they can provide modifications. Smaller sized reformer classes are a preferred option for attending a class at the studio if you are pregnant and/or post-natal and able to participate.

How often should I attend Pilates?

View Answer

We recommend three times a week or at least two for best results. We have many people who come more often and improve fast, but 2-3 times per week is great for most.

What are our Prices?

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You can click here to see how we get you started at our studio and our ongoing prices for various services.

How do I pay for my class or package?

View Answer

You can purchase your package online or register and pay in the Studio with our EFTPOS and merchant facilities. All major cards accepted.

Our SMART Pilates Studio & Wellness Hub is located 7/120 Gordon St, Port Macquarie.

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